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Returns and Exchanges

General Information

  • All returns and exchanges require the original Skidmore Shop sales receipt.
  • All merchandise must be in the original condition, including all the original packaging intact.
  • Refunds will be given in the same manner as the payment of the original purchase.
  • Returns and exchanges of non-text merchandise will be accepted within 10 days of the purchase date if purchased at the store.
  • Online purchases will be accepted within 30 days.
  • Art kits, dissecting kits, all metals/silver, welding supplies, and special order items are non-refundable.
  • Defective merchandise will be replaced for the same item if returned within 30 days of purchase.


Apple Inc. Information

  • All returns and exchanges require the original Skidmore Shop sales receipt.
  • All merchandise must be in the original, unmarked packaging including any accessories, manuals and documentation.
  • There is a 10% restocking fee on all Apple Inc. products.  
  • Returns and exchanges of all Apple Inc. products will be accepted within 10 days.
  • We do not permit returns on Apple gift cards and opened software.


Textbook Returns

All of the above information applies except for the following.
  • Textbooks can ONLY be returned during specific period each semester.
  • Please see the front of your receipt for the return dates of your purchase.
  • This semester dates are: 9/6/12 - 9/14/12




  
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